Friday, March 29, 2013

Newspapers still have uses


Ask many people where they get their news and many will say from television. But the value of television news over newspapers leaves much to be desired, in my humble opinion.. Many seem to think they get it all on TV, since it’s up-to-the-minute, has sound and movement, and has pretty/handsome faces delivering a personal report.

I wonder if they have stopped to consider how long each story on the TV news actually is, how many stories there are, and how in-depth they are.

By contrast,  newspapers cover more stories, tell readers more about each one, and cover the facts that a few seconds on TV can’t possibly deliver. Newspapers also mention stories you won’t see on TV, such as the company that went bankrupt in the reader's hometown, the number of people without jobs this month, what the cost of gas means to the average consumer and what a favorite civic club is doing to raise money this month.

Can tv viewers cut out a picture of their child, parent or other relative and paste it in a scrapbook? Can they keep a copy of articles from tv in that same scrapbook? Can they take out articles they enjoy and read them again and again and sometimes pass them on to other people? Can they take the tv to the a quiet place and spend time catching up on their neighbors, what the state legislature is doing, how the war is going in whatever country the action is in, who the local police department arrested over the weekend, and  what the calendar of events is for the coming week?

When we consider how technology has advanced, few of us would give up what’s been accomplished, including TV news. But let’s not forget that some “dinosaurs” have contributed to our way of life in ways we don’t think about.

'Learn' to drink? Poppycock!


 

I don’t know what it is about this society that thinks everybody needs to “learn” to drink. It’s simple: you pour the booze, mix it with something if you like, add some ice and you drink. Then you get in your car, drive down the road, impaired, and kill somebody.

 

I have never seen anything good come from drinking an alcoholic beverage. Yes, I drank some as a young woman but as I grew older I began to wonder why. It just made me sleepy and loud and made me say things I regretted later. Good time? Hah! Being hung over the next morning would hardly qualify as a good time.

 

Why would sane parents give permission for their children to drink? Aside from being against the law, children who drink don’t have the maturity to know when to stop. That maturity comes with age. And forget this noise about being “old enough to fight but not old enough to drink.” The two have nothing to do with each other.

 

Families have been broken, children have been neglected or left without one or fewer parents, people have been destroyed, property has been damaged or destroyed, disease has attacked bodies—resulting in funerals—all for the love of alcohol. I could say the same for cigarettes, except that with cigarettes the process is drawn out over many years. Booze can make it happen instantly.

 

Alcohol is not necessary to have a good time. In no way is it worth a hangover the next morning. I also used to smoke, and did for many years, quitting only a few years ago. Fortunately my ills today have less to do with cigarettes than with genetics.. But at least no one has ever smoked a cigarette and gotten in their car and killed themselves or somebody else.

 

To parents who want to “teach” their children to drink at home: you are turning your child into a potential alcoholic. No one has ever become an alcoholic who has never taken that first drink. Remember that, you teenagers who can’t wait until the legal drinking age.

 

It’s unfortunate that I had to be in my 40s before I learned the alcohol lesson and in my 60s before I learned the cigarettes lesson. I wish the rest of the world would learn sooner. Unfortunately, that isn’t the way human nature works.

 

 

Stuff that gets under my skin


What ever happened to niceness?

Once upon a time you could go into a store and be greeted by a clerk who seemed genuinely glad to see you. If you had been in the store before, the clerk remembered your face, if not your name, and treated you like a valued customer. Now you’re lucky if you can even FIND a clerk – they’re hiding in the clothes racks or standing behind the so-called customer service counter, laughing and joking with their co-workers. If they’re very young, they might be talking about last night’s date or their weekend trip or an upcoming event. Grocery stores with teenage clerks seem to be the worst offenders (but then again, I don’t get out much).

There used to be “service” in the name of the place where you bought gas. An attendant greeted you and asked if he could help you (I know I’m being sexist using “he,” but the fact is most service station attendants were male) and see that you got what you needed. If you wanted gas, he pumped it for you. While that was happening, he washed your windshield, checked the air in your tires and refilled them if necessary.

Clerks no longer smile, greet you cordially (most of the time it’s a perfunctory “How’re you?” (as if they couldn’t care less), and offer to help you. Waitresses come to your table and ask “Take yer order?” One in ten will say “May I take your order please”, with a smile. Older people are addressed as “honey,” “sweetie,” or “dearie.” In professional offices staff members often address everyone by his first name, regardless of age. I prefer to wait until I know someone before becoming so familiar.

Here’s a list I made up a while ago, unsure how to distribute it. It’s for clerks everywhere and I call it “The Ten Commandments For Serving the Public.”

1.                  Whenever waiting on a customer, discard the gum or candy, or at least hide it in your jaw. Don’t chew in the customer’s presence.

2.                  Smile as if you mean it, not a plastered-on grimace. If you can’t smile, at least put a pleasing expression on your face: eyes open and bright, mouth relaxed, posture confident, attitude welcoming. Say “Good morning” or “Good afternoon” or whatever is appropriate. Politeness is never out of place.

3.                  Don’t ask “How are you?” You don’t really care and the customer might think you mean it; she might feel compelled to launch into a recitation of her ills. A simple “Hello” will suffice. Your employer might require that you add “Did you find everything you need?”

4.                  Small talk is okay but not the banal “Pretty day today, isn’t it?” “Hot./cold out there, isn’t it?” (PLEASE don’t say “ain’t!”)

5.                  Speaking of “ain’t”, don’t use it at all. It may be in the dictionary but it ain’t a word!

6.                  While working on your customer’s transaction, your co-workers do not exist unless you need help with the cash register. Let the walls of fire consume you if you stoop to conversing with your co-worker about a date or party or boy- girl-friend.

7.                  Let your spouse or sweetheart know that if he/she shows up during working hours, conversation must wait until you have no customers at your station.

8.                  Never, ever say “That’s not my job.” It reflects badly on you with your boss and customers.

9.                  Always say “thank you” when your customer’s transaction is finished.

10.              Never take your break while you have a customer at your station; one exception: if break time comes and you have a long line, be sure someone is ready to relieve you first.

 

To employees of whatever age:

If it helps you remember these “ten commandments,” think about this: without customers you wouldn’t have a job and therefore a paycheck.

 If you think you don’t make enough money or the work is too hard/boring/complicated or beneath you, remember: you agreed to do the work for the pay specified. There used to be “service” in the name of the place where you bought gas. An attendant greeted you and asked if he could help you (I know I’m being sexist using “he,” but the fact is most service station attendants were male) and see that you got what you needed. If you wanted gas, he pumped it for you. While that was happening, he washed your windshield, checked the air in your tires and refilled them if necessary.

Look for another job is you’re unhappy with the money, the customers, the boss, your assignment or the hours. But if you haven’t given it your best, don’t expect a positive recommendation when a prospective employer calls for a reference.

Nobody is indispensable. If your work or your attitude isn’t up to par, your employer will be happy to replace you. If you are truly a good employee and an asset to the company, you might get a counter-offer when you tender your resignation. Do you really want to take the chance?

If you're an employee and any of this strikes a chord, take a moment to reflect (pardon the cliches): is the grass really greener on the other side of the fence? Or is the devil you know better than the one you don't?